Hi, I’m Frances
a Product Designer based in Manila
Hi, I’m Frances
a Product Designer based in Manila
I design solutions that people love and have the passion for design and problem-solving. A systemized-thinker who loves to solve complex problems and turn them into practical solutions.
I design solutions that people love. A customer-centric and goal-focused designer with a curious mind. A systemized-thinker who loves to solve complex problems and turn them into practical solutions
I design solutions that people love and have the passion for design and problem-solving. A systemized-thinker who loves to solve complex problems and turn them into practical solutions.
I specialize in:
UX/UI DESIGN
PRODUCT DESIGN
SaaS DESIGN
DESIGN SYSTEMS
Selected projects:
Selected projects:
Product Design
Mobile
Fintech
PalawanPay Money Shop
OVERVIEW
PalawanPay Money Shop needed its existing web platform converted into a mobile app for accessibility, enabling transactions like send money, pay bills, buy load, and cash in/out.
PROBLEM
Low engagement wasn't caused by inaccessibility — research revealed that most agents were dropping off during onboarding, long before they could ever use the product.
SOLUTION
Rather than overhauling onboarding entirely, a lightweight eligibility check was introduced upfront on the official PalawanPay Money Shop website to validate documents early, surface specific feedback, and reduce drop-offs at the single highest exit point in the user journey.
Product Design
Mobile
Fintech
PalawanPay Money Shop
OVERVIEW
PalawanPay Money Shop needed its existing web platform converted into a mobile app for accessibility, enabling transactions like send money, pay bills, buy load, and cash in/out.
PROBLEM
Low engagement wasn't caused by inaccessibility — research revealed that most agents were dropping off during onboarding, long before they could ever use the product.
SOLUTION
Rather than overhauling onboarding entirely, a lightweight eligibility check was introduced upfront on the official PalawanPay Money Shop website to validate documents early, surface specific feedback, and reduce drop-offs at the single highest exit point in the user journey.
Product Design
Mobile
Fintech
PalawanPay Money Shop
OVERVIEW
PalawanPay Money Shop needed its existing web platform converted into a mobile app for accessibility, enabling transactions like send money, pay bills, buy load, and cash in/out.
PROBLEM
Low engagement wasn't caused by inaccessibility — research revealed that most agents were dropping off during onboarding, long before they could ever use the product.
SOLUTION
Rather than overhauling onboarding entirely, a lightweight eligibility check was introduced upfront on the official PalawanPay Money Shop website to validate documents early, surface specific feedback, and reduce drop-offs at the single highest exit point in the user journey.
Product Design
Web
SaaS
My Dream Visa
OVERVIEW
My Dream Visa helps applicants fill in, manage, and organize their Green Card applications online. It simplifies a complex process into one easy-to-use platform.
PROBLEM
Applicants struggled with unfamiliar legal terms while filling out forms, leading to frequent support requests. This caused slow processing times and a poor overall experience.
SOLUTION
Designed an in-app FAQ panel so users can find answers instantly without contacting support. A step-by-step progress navigation system also helps them track and complete their application with ease.
Product Design
Web
SaaS
My Dream Visa
OVERVIEW
My Dream Visa helps applicants fill in, manage, and organize their Green Card applications online. It simplifies a complex process into one easy-to-use platform.
PROBLEM
Applicants struggled with unfamiliar legal terms while filling out forms, leading to frequent support requests. This caused slow processing times and a poor overall experience.
SOLUTION
Designed an in-app FAQ panel so users can find answers instantly without contacting support. A step-by-step progress navigation system also helps them track and complete their application with ease.
Product Design
Web
SaaS
My Dream Visa
OVERVIEW
My Dream Visa helps applicants fill in, manage, and organize their Green Card applications online. It simplifies a complex process into one easy-to-use platform.
PROBLEM
Applicants struggled with unfamiliar legal terms while filling out forms, leading to frequent support requests. This caused slow processing times and a poor overall experience.
SOLUTION
Designed an in-app FAQ panel so users can find answers instantly without contacting support. A step-by-step progress navigation system also helps them track and complete their application with ease.
UI/UX
Web
SaaS
On-Demand Deals
OVERVIEW
On-Demand Deals' Distribution Management System (DMS) is a centralized platform for managing, processing, and tracking product distributions across all ODD stores and franchises.
PROBLEM
Users were relying solely on email for order notifications, leaving warehouse staff without real-time visibility into order statuses and daily distribution activities.
SOLUTION
A unified dashboard was designed to surface real-time updates on orders and operations, giving users instant access to the information they need, improving both productivity and cross-team efficiency.
UI/UX
Web
SaaS
On-Demand Deals
OVERVIEW
On-Demand Deals' Distribution Management System (DMS) is a centralized platform for managing, processing, and tracking product distributions across all ODD stores and franchises.
PROBLEM
Users were relying solely on email for order notifications, leaving warehouse staff without real-time visibility into order statuses and daily distribution activities.
SOLUTION
A unified dashboard was designed to surface real-time updates on orders and operations, giving users instant access to the information they need, improving both productivity and cross-team efficiency.
UI/UX
Web
SaaS
On-Demand Deals
OVERVIEW
On-Demand Deals' Distribution Management System (DMS) is a centralized platform for managing, processing, and tracking product distributions across all ODD stores and franchises.
PROBLEM
Users were relying solely on email for order notifications, leaving warehouse staff without real-time visibility into order statuses and daily distribution activities.
SOLUTION
A unified dashboard was designed to surface real-time updates on orders and operations, giving users instant access to the information they need, improving both productivity and cross-team efficiency.
UX
Shopify
E-commerce
vivo
OVERVIEW
vivo Philippines' Shopify website serves as its official e-commerce store in the country, operating alongside platforms like Shopee and Lazada.
PROBLEM
Despite steady traffic, customers were leaving without converting. Three stacked hero banners dominated the homepage while pricing, CTAs, and product collections remained hidden or absent entirely.
SOLUTION
The homepage was restructured to reduce friction between browsing and buying. Swapping static banners for a carousel, surfacing prices and CTAs in navigation dropdowns, and adding New Arrivals and On Sale sections directly to the homepage.
UX
Shopify
E-commerce
vivo
OVERVIEW
vivo Philippines' Shopify website serves as its official e-commerce store in the country, operating alongside platforms like Shopee and Lazada.
PROBLEM
Despite steady traffic, customers were leaving without converting. Three stacked hero banners dominated the homepage while pricing, CTAs, and product collections remained hidden or absent entirely.
SOLUTION
The homepage was restructured to reduce friction between browsing and buying. Swapping static banners for a carousel, surfacing prices and CTAs in navigation dropdowns, and adding New Arrivals and On Sale sections directly to the homepage.
UX
Shopify
E-commerce
vivo
OVERVIEW
vivo Philippines' Shopify website serves as its official e-commerce store in the country, operating alongside platforms like Shopee and Lazada.
PROBLEM
Despite steady traffic, customers were leaving without converting. Three stacked hero banners dominated the homepage while pricing, CTAs, and product collections remained hidden or absent entirely.
SOLUTION
The homepage was restructured to reduce friction between browsing and buying. Swapping static banners for a carousel, surfacing prices and CTAs in navigation dropdowns, and adding New Arrivals and On Sale sections directly to the homepage.